Fulfillment Hub Excellence: Certified Print Partners execute the manufacturing and dispatch of custom phygital merchandise listed by creators. This policy outlines manufacturing specifications, turnaround SLAs, and escrow split disbursements.
1. Certified Partner Qualification
To qualify as a certified print partner on PixelMarket, print laboratories and manufacturing facilities must operate commercial-grade digital printing equipment (such as DTG printers, UV flatbed presses, sublimation printers, and automated vinyl cutting hardware).
2. Quality & Material Standards
- Apparel & T-Shirts: Minimum 180 to 220 GSM 100% super-combed bio-washed cotton. Zero cracked prints after initial wash cycles.
- Canvas & Art Prints: Museum-grade 350+ GSM acid-free poly-cotton canvas, stretched over kiln-dried pinewood stretcher bars with corner bracers.
- Ceramic Mugs & Drinkware: High-gloss AAA ceramic with microwave-safe, dishwasher-resistant sublimation coatings.
- Resolution & Color Profiles: All jobs must be processed at 300+ DPI utilizing calibrated CMYK / Pantone profiles matching creator proof specifications.
3. Dispatch SLA & Rigid Packaging Requirements
- Manufacturing SLA: Print jobs must be produced, quality-inspected, and handed over to courier carriers within 48 to 72 hours of order ingestion.
- Rigid Packaging: Art prints must be shipped in rigid tubes or double-walled corrugated cardboard envelopes. Framed prints must have foam corner protectors and 3-layer bubble packaging.
- Tamper-Evident Seals: All outer packaging must be secured with reinforced security tape and clear shipping labels containing barcoded AWB tracking.
4. Partner Payouts & Split Disbursements
Every print-on-demand checkout automatically splits order revenue in Escrow: the production cost is reserved for the fulfillment partner, creator profits go to the creator, and the platform commission is retained by PixelMarket. Payouts are transferred automatically to partner bank accounts upon verified delivery confirmation.